Essential Email Contacts for GDS and DOP IT2.0 Related Matters
Essential Email Contacts for GDS and IT-Related Matters
The Department of Posts has designated specific email contacts to streamline communication for various Gramin Dak Sevak (GDS) and IT-related matters. Below is a categorized list of essential email addresses for different concerns:
GDS Matters:
For general queries related to GDS, use the following email addresses:
General GDS Matters: gdsonline@indiapost.gov.in
GDS Support: gdssupport@indiapost.gov.in
GDS Compassionate Engagement:
For matters related to GDS Compassionate Engagement, reach out to:
Rule 3 Portal:
For inquiries regarding the Rule 3 Portal, contact:
Rule 38 Portal:
For Rule 38 transfer requests and related concerns, email:
FRMU (Fraud Risk Management Unit) Data Request:
For FRMU data requests, use:
FRMU Portal and Alert Issues:
For technical issues and concerns related to the FRMU Portal and alerts:
Online Compassionate Appointment (Departmental):
For matters related to Online Compassionate Appointments (Departmental employees):
IT 2.0-Related Issues:
For concerns regarding IT 2.0, including Data Sanitization, Establishment Review, Help Desk Management System (HDMS), and DARPAN tickets:
IT 1.0 Technical Issues (CSI & TCS-related matters):
For technical issues in IT 1.0, including CSI and matters that need escalation to TCS:
This categorized list ensures that queries and concerns are directed to the appropriate department, facilitating prompt resolution. Employees and stakeholders are advised to use the relevant email contact for their specific needs to improve response efficiency and issue resolution timelines.
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