Optimal Utilization of Resources at Post Offices for Business Activities
The Department of Posts has long been an essential service provider, ensuring seamless communication and financial transactions across the country. However, to transition from a "Cost Centre" to a "Profit Centre," the Department aims to revamp its operations by optimizing resources, enhancing financial operations, and increasing its focus on core business activities. A crucial step in this transformation is the delegation of non-core business functions currently managed by Drawing and Disbursing Officers (DDOs) to Postal Accounts Offices (PAOs).
Formation of Committee for Assessment
Recognizing the need for an effective strategy to streamline this transition, the Government of India’s Ministry of Communication, Department of Posts, PAF Wing, has constituted a committee with the approval of the Secretary (Posts). This committee is tasked with identifying and evaluating non-core business activities at the DDO level that can be efficiently handled by PAOs.
Committee Members:
Shri Vineet Mathur, CPMG, MP Circle - Chairperson
Shri Ajay Singh Chauhan, PMG (Mails & BD), Delhi Circle
Sh. Rajeev Kandpal, GM (Finance), Gujarat Circle
Shri Vivek Daksh, DDG (PO), Postal Directorate
Shri Abhijeet Bansode, DPS (HQ), Maharashtra Circle
Sh. Shailesh Bansal, DAP, Uttar Pradesh Circle
Ms. U. Sai Pallavi, DAP, Telangana Circle
Shri Saurabh Deshmukh, Director (Accounts), Postal Directorate
Terms of Reference
The committee is entrusted with the following responsibilities:
Assessment of Current Activities: Identify the existing activities carried out at the DDO level across all wings of the Department.
Evaluation of Transfer Feasibility: Examine the necessity and feasibility of transferring non-core business functions to PAOs.
Impact Analysis: Analyze the benefits and potential challenges of shifting these functions.
Identification and Transition Roadmap: Identify the specific non-core business functions to be transferred and develop a structured roadmap for their transition.
Technological Enablement: Explore the role of technology in ensuring a smooth transition and operational efficiency.
Expected Outcome
The committee has been directed to submit its report within four weeks from its formation. The findings will provide crucial insights into the optimal utilization of human and technological resources, thereby enabling post offices to focus more on their revenue-generating functions.
Significance of This Initiative
The Department of Posts is undergoing a significant transformation to align with modern business practices. By reallocating non-core functions to PAOs, post offices will be better equipped to handle their growing business profile while enhancing financial efficiency. This initiative underscores the Department's commitment to becoming a more sustainable and profitable entity.
