Ensuring ATM Card Availability Across Tamil Nadu Circle: An RTI Response Overview
Download RTI Reply on ATM Card Availability in PDF
The Department of Posts, Tamil Nadu Circle, has addressed an RTI query concerning the availability and distribution of ATM cards across post offices in the region. Below is a summary of the response provided:
Information Sought and Replies:
Availability of ATM Cards in Post Offices:
The sufficiency of ATM cards across Tamil Nadu Circle is managed through the diversion of cards from offices with surplus stock to those experiencing shortages.
Customer Complaints Regarding ATM Card Shortage:
Complaints about the non-availability of ATM cards have been received, and necessary actions are being taken to address them promptly.
Reason for ATM Card Shortage:
Any shortage is mitigated by diverting ATM cards from one office to another to ensure availability.
Steps Taken to Ensure ATM Card Supply:
The Tamil Nadu Circle ensures supply by placing indents with the National ATM Unit, Bengaluru, and redistributing available stock among post offices as required.
Appeal Process: If dissatisfaction persists with the provided information, appeals can be submitted to the Director of Postal Services (Head Quarters) & Appellate Authority at the Office of the Chief Postmaster General, Tamil Nadu Circle, Chennai-600002, within 30 days of receiving the reply, as per Section 19 of the RTI Act, 2005.
This response underscores the Department's commitment to addressing customer grievances and ensuring efficient resource management across post offices in Tamil Nadu.
