Policy Guidelines on Delivery of Postal Articles by Delivery Staff Through Their Own Two-Wheeler Vehicle

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Policy Guidelines on Delivery of Postal Articles by Delivery Staff Through Their Own Two-Wheeler Vehicle

Memo No: 16-02/2024-D | Dated: 02.12.2024

In a step towards enhancing the efficiency of the postal delivery network, the Department of Posts, Ministry of Communications, has issued policy guidelines under Memo No. 16-02/2024-D dated December 2, 2024. The policy mandates the mechanization of all delivery beats, requiring postal delivery staff to use their own two-wheeler vehicles, with reimbursement for fuel expenses provided.

Key Highlights of the Policy

  1. Implementation Timeline:
    The mechanization policy, initially introduced on October 25, 2024, came into effect on November 15, 2024. Following a review during the Dashboard meeting chaired by the Hon'ble Minister of Communications on November 29, 2024, the deadline for complete mechanization was set for December 31, 2024.

  2. Mechanized Delivery System:
    All delivery beats are to be covered under a mechanized system to ensure timely and efficient postal delivery services across India. Delivery staff are authorized to use their personal two-wheelers, with financial reimbursement for fuel expenses outlined in the policy.

  3. Progress Reporting:
    Weekly progress reports on the implementation of mechanized delivery are required from all postal circles. These reports are to be emailed to the Postal Directorate at mailbusinessdte@qmail.com starting December 9, 2024. Submissions must be made every Monday by 12:00 PM, covering the preceding week.

Expected Benefits

This initiative aims to modernize the postal delivery network, ensuring faster and more reliable service. By leveraging personal two-wheelers, the Department of Posts seeks to address operational challenges, particularly in rural and remote areas, while promoting cost efficiency.

Call for Action

Heads of Circles have been directed to expedite the implementation process and meet the prescribed deadline. This mechanization drive underscores the government’s commitment to a technology-driven and efficient postal system, fostering a stronger communication network across the nation.

For further details or queries, refer to the attached policy document. 

delivery policy guidelines


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