POS and Back Office System Update – Version 5.1 (Released December 16, 2024)
The much-anticipated POS Version 5.1, released on December 16, 2024, brings a range of improvements and changes designed to streamline operations for postal services. Both the Counter and Back Office systems have been updated to enhance user experience, improve efficiency, and ensure compliance with new guidelines. Here’s a breakdown of the key updates in this release:
What's New
in POS (Point of Sale) System?
1. Registered
Letter Weight Limit Reduced:
- New Limit: The maximum weight of a Registered Letter has been reduced
from 2000 grams
to 500 grams.
This change will help optimize postal service management and improve
handling efficiency for lighter, more frequent packages.
2. EMO
(Electronic Money Order) Limit Increased:
- New Limit: The maximum limit for EMOs has been increased from Rs. 5000 to Rs. 10000, giving users
the ability to send higher-value money orders electronically.
3. EMO
Declaration Checkbox:
- A new Declaration
Checkbox has been introduced in the EMO Booking screen.
Users must select this checkbox during the booking process; without it,
payment cannot be completed. This ensures that the booking process is
transparent and secure.
4. Renaming
of Services:
- Registered Book Packet is now Book
Post, though pricing, tariffs, and slabs will remain
unchanged.
- Registered Periodical has been renamed to Periodical
Post, again with no change in pricing or tariff.
- Business Parcel service is now called India
Post Parcel Contractual.
- Registered Parcel is now India
Post Parcel Retail.
- VPP (Value Payable
Post) is now COD Retail (Cash on
Delivery Retail).
- Registered Printed
Books and Registered Pattern & Sample Packet
services have been discontinued.
5. IPO
Denominations Updated:
- Only four denominations of IPO (Indian Postal Order) will be
available: Rs.
10, Rs. 20, Rs. 50, and Rs. 100. This update simplifies the range and
improves consistency in available options.
6. New
Service - Registered Postcard:
- A new service, the Registered
Postcard, has been introduced under mail booking with a
maximum weight limit of 5
grams. This service provides an additional affordable,
registered option for users.
7. Report
Enhancements:
- In reports, the standard
Product Code will now be displayed instead of the Product
Name. The updated Product Name will only appear when selecting the
Sub-category in the detailed reports and other relevant areas.
What's New
in Back Office System?
- Merger of CRC & NSH:
- CRC (Centralized
Receiving Centre) and NSH (National Sorting Hub)
have been merged, and from now on, all registered bags will be closed
under Speed Post.
This change aims to streamline the processing of registered mail and
improve delivery efficiency.
Important
Notes:
· No
Change in Reports: Despite the updates to the system, there will be no
changes in reports regarding the display of Product Names. Users are advised
not to raise tickets regarding this matter, as the Product Code
will remain standard in the reports.
· Service Continuity: For services that have been renamed, pricing, tariffs, and slabs will remain the same, ensuring no disruption in pricing and service accessibility.
Conclusion
The POS Version 5.1 update enhances the functionality of
both the Counter and Back Office systems,
bringing about several important changes and improvements that will optimize
user experience and operational efficiency. These changes are designed to meet
the growing needs of the Indian postal services and improve the overall
efficiency of mail and financial services.
With the introduction of new services, updated pricing limits, and renamed
services, the update aligns with the broader goal of modernizing the postal
system and ensuring better service delivery across India.
