SB Order No. 06/2024 No. FS-13/7/2020-FS- Part (2) Government of India Ministry of Communications Department of Posts (F.S. Division) Dak Bhawan, New Delhi – 110001 Date: 27.08.2024
Subject: Introduction of closure of Monthly Income Scheme (MIS)
Account, Senior Citizens Savings Scheme (SCSS) Account through DOP Internet
Banking — Regarding.
This has reference to the SB Order No. 20/2023 dated 26.10.2023. In order to facilitate the closure of MIS and SCSS schemes accounts through DOP Internet Banking channel, the following facilities have been introduced in DOP Internet Banking.
Date of Introduction
1. Closure of MIS Accounts 20.04.2024
2. Closure and Extension of SCSS Accounts 17.08.2024
2. The option for closure of MIS and SCSS schemes accounts and
Extension of
SCSS accounts is available under the ‘General Services’ tab of DOP Internet Banking of Post Office Savings Account Customers. The following procedure may be followed by the e-Banking users for closure and extension of account: - After Login into DOP Internet Banking:
* Click on ‘General Services’ Tab
* Click on ‘Service Requests’
+ Select ‘New Requests’ & Click on ‘Ok’
(a). For Closure of MIS or SCSS Account
* Click on ‘Closure / Pre-Closure of MIS Accounts’ or ‘Closure /
Pre-Closure of
SCSS Accounts’
» Select MIS or SCSS account to be closed
« Select the Credit Account (SB) (Select linked PO Savings Account)
* Submit Online (The net amount payable will be displayed along with
the penalty if any)
+ Enter Remarks (If required)
* Enter Transaction Password
* Submit
(b). For Extension of SCSS Account
* Click on ‘Extension of SCSS Accounts’
* Select the SCSS account to be extended
* Click on the check box (to agree to the terms and conditions)
« Submit Online (Extended Maturity Date, Rate of interest and New
Quarterly Interest will be displayed)
* Enter Remarks (If required)
+ Enter Transaction Password
«= Submit
3. Thus, the features of opening/closure of accounts through
internet banking is available in the schemes (except Post Office Savings
Account and Sukanya Samriddhi Account) as follows:
|SiNo.| Scheme |S Open__ | Close
fi____[Recurring Deposit (RD)
2. [Time Deposit (TD)
B____ [Monthly Income Scheme (MIS)
4. __ [Public Provident Fund (PPF)
5. __ [Senior Citizens Savings Scheme (SCSS)
6 Kisan Vikas Patra (KVP) v v
(Closure of KVP issued on or after 01.07.2016)
National Savings Certificates VIII Issue (NSC) v /
Closure of NSC Issued on or after 01.07.2016
8. [Mahila Samman Savings Certificate(MSSC) | vi [= |
4. It is requested to circulate these instructions to all post
offices for information
and guidance. Adequate information of this functionality may be disseminated for the benefit of POSB customers. Further, post offices may be instructed to promote activation of Internet Banking & Mobile Banking to Post Office Savings Account Holders for availing POSB services from home.
5. This issues with the approval of the Competent Authority.
(&Venkateshwar Reddy) Assistant
Director General (FS-lI/CBS)
