Suggestions for Enhancing Preventive Vigilance in Postal Services
Federation of National Postal Organisations (FNPO)
Subject: Suggestions for Preventive Vigilance Policy
In light of recent developments and ongoing concerns, the Federation of National Postal Organisations (FNPO) proposes several key suggestions aimed at strengthening preventive vigilance measures within postal services. These suggestions, initially raised during the 2022 periodical meeting, remain crucial and warrant immediate attention to mitigate fraud and enhance operational integrity.
1. Discontinuation of Date Stamp Impressions in Pass Books
The FNPO advocates for the elimination of date stamp impressions in pass books, citing significant advancements in banking procedures both within India Post and across other financial institutions. Unlike other financial entities, India Post continues to use this outdated practice, which has become a tool for fraudulent activities. Here are the key points:
- Fraud Vulnerability: Date stamp impressions can be easily manipulated, allowing individuals to falsely authenticate transactions.
- Financial Loss: There have been instances where customers have added extra zeros to transaction amounts, causing substantial financial losses to the government and increasing the burden of loss recovery on officials due to contributory negligence.
- Evolving Trust Dynamics: The traditional trust-based system in the postal department is now being exploited by fraudsters, highlighting the need for updated measures to close existing loopholes.
Given the rapid evolution of banking systems, the FNPO urges a review of the relevance of pass book authenticity and date stamp impressions. Aligning with modern practices observed in other financial institutions and the India Post Payments Bank (IPPB), the FNPO suggests either revamping or entirely eliminating the rules that base responsibility on date stamp impressions, thereby reducing instances of contributory negligence.
Conclusion and Request
The FNPO earnestly requests the relevant authorities to prioritize the above issues and consider making necessary modifications to both software and regulatory frameworks. Addressing these concerns promptly will significantly bolster the integrity and efficiency of postal services, safeguarding against fraudulent practices.
We appreciate your prompt attention to these matters.
Yours faithfully,
Cc: The DDG FS, Dak Bhawan, New Delhi for information and necessary action.
This article outlines the FNPO's key suggestions for enhancing preventive vigilance measures, emphasizing the need to discontinue outdated practices and align with modern banking standards to prevent fraud and financial losses.