In the latest update, several new functionalities and adjustments have been introduced to improve the overall experience and efficiency of our services. Here's a comprehensive overview of what's new:
1. Enhanced Customer Details Capture:
We have implemented new functionality to capture additional details for contractual customers during retail bookings. This includes alternate addresses, state, PIN code, delivery time, and date preferences, providing a more comprehensive profile for better service delivery.
2. KISOSK Article Booking:
Users can now conveniently book articles through the portal's induction interface, streamlining the process and enhancing accessibility for our customers.
3. Parcel Logic Implementation:
The introduction of parcel logic in pick-up induction booking ensures optimized handling and management of parcel shipments, improving efficiency and accuracy in the delivery process.
4. Streamlined Domestic Parcel Booking:
To ensure clarity and accuracy in booking options, the "AIR" checkbox has been disabled for domestic parcel bookings, aligning with service specifications and requirements.
5. Modified POS Receipt:
POS receipts have been updated to include fields for total amount and amount paid (rounded off amount), providing clearer transaction summaries for both customers and staff.
6. Auto-Calculation for Sovereign Gold Bond Biller:
Total amounts are now automatically calculated based on input weight for Sovereign Gold Bond Biller transactions, reducing manual errors and enhancing transaction efficiency.
7. Emo Booking Restriction:
Booking of Emo transactions against non-live offices has been temporarily stopped, ensuring smoother operations and focusing resources on live office transactions.
These enhancements aim to streamline processes, improve accuracy, and enhance overall customer satisfaction. We are committed to continuously evolving and adapting to meet the needs of our users and provide the best possible service experience.
