AIGDSU Postal Union Raises Concerns Over Non-Functioning of Darpan Devices in Branch Offices
In the intricate network of India's postal system, efficiency and reliability are paramount. However, recent developments have brought to light a pressing issue that threatens to disrupt the seamless flow of postal services across the nation. The All India Gramin Dak Sevaks Union (AIGDSU) has sounded the alarm regarding the non-functioning of Darpan devices in branch offices (BOs), particularly in Kerala Circle and other regions.
In a letter addressed to Ms. Smita Kumar, the Director General of the Department of Posts, dated 12th April 2024, AIGDSU President B. Venkateshwarlu and General Secretary S. Mahadevaiah expressed deep concern over the challenges posed by the malfunctioning BODA application within the Darpan devices.
The BODA application plays a crucial role in the day-to-day operations of branch post offices, facilitating essential tasks and ensuring the smooth delivery of mail and other postal services. However, the persistent technical issues with the Darpan devices have rendered the BODA application unusable, leading to disruptions in service delivery and inconveniences for both rural postal staff and customers.
The ramifications of this issue are far-reaching. Branch offices are grappling with halted services, hindering the timely delivery of mail and impeding the efficient execution of postal duties by Gramin Dak Sevaks. The situation demands immediate attention and swift resolution to minimize further disruptions and restore normalcy to postal operations.
In light of these challenges, AIGDSU urges the Department of Posts to intervene promptly at the circle office level. Addressing the technical glitches with the Darpan devices and restoring functionality to the BODA application are critical steps towards ensuring the seamless operation of branch offices and upholding the commitment to providing reliable postal services to all.
As stakeholders in India's postal ecosystem, AIGDSU remains committed to advocating for the welfare of postal workers and the efficient functioning of the postal system. Their call for action underscores the importance of addressing technical challenges swiftly to maintain the trust and reliability of postal services across the nation.
In conclusion, the non-functioning of Darpan devices in branch offices is a matter of grave concern that requires immediate attention and remedial action. Through collaborative efforts and decisive intervention, the Department of Posts can mitigate the impact of these technical issues and uphold the integrity of India's postal network.
Yours faithfully,
[Signature]
B. Venkateshwarlu
President, AIGDSU
[Signature]
S. Mahadevaiah
General Secretary, AIGDSU
