Temporary Service Disruption Notice due to End of Year Activities in DOP & IPPB CBS for Post Office Customers.
Dear Valued Customers,
We would like to inform you that due to the End of Year (EOY) activities planned by the Bank and Department of Posts, there will be temporary disruptions in certain services provided by MATM (Mahila Arthik Vikas Mahamandal) and IPPB CBS (India Post Payments Bank Core Banking System). Please take note of the following schedule:
- Duration: From 10:00 PM on March 31st, 2024, until 10:00 AM on April 2nd, 2024.
During this period, the following services will not be available to Access Points/Branch officials:
- MATM
- IPPB CBS
Additionally, IPPB CBS will not be accessible to CPC/Departments on April 1st, post BoD (Business Over Day) until the completion of End of Day (EoD).
However, we are pleased to inform you that our Self-service channel, namely the Mobile Banking App, will remain operational throughout this period. Please note that certain services will be temporarily unavailable on the Mobile Banking App, including:
- DoP (Department of Posts) Product payments such as PPF (Public Provident Fund), SSA (Sukanya Samriddhi Account), RD (Recurring Deposit), LARD (Long-term Advanced Rental Deposit), and PLI (Postal Life Insurance).
- POSA (Postal Life Insurance Rural) Sweep out
- POSA Sweep In
We apologize for any inconvenience this may cause. Rest assured, all other services will resume as usual through MATM, CBS, and Mobile Banking after 10:00 AM on April 2nd, 2024.
Dear Customer X4006, please note that DOP EB/MB services will not be available from 10:00 PM on March 31st, 2024, to 6:00 PM on April 2nd, 2024, due to year-end activities.
We regret any inconvenience caused and appreciate your understanding and patience during this time. Should you have any urgent inquiries or concerns, please do not hesitate to contact us.
Thank you for your cooperation.
