GOVERNMENT OF INDIA
MINISTRY OF
COMMUNICATIONS
DEPARTMENT OF POSTS
LOK SABHA UNSTARRED QUESTION NO.
580
TO BE ANSWERED ON 20th JULY, 2022
INCOME GENERATED THROUGH POSTAL SERVICES
580. SHRIC.N. ANNADURAIT:
SHRI DHANUSH M. KUMAR:
SHRI GAJANAN KIRTIKAR:
DR. PON GAUTHAM SIGAMANI:
Will the Minister of
COMMUNICATIONS be pleased to state:
(a) the quantum of income
generated by the Government from various postal services during each of the
last three years and the current year, postal servicewise;
(b) whether India Post is
increasingly earning revenues from non-traditional sectors like e-commerce and
Payments Bank and if so, the details thereof;
(c) the revenues earned by the Department of Posts in terms of percentage from various value added services/ non-traditional sectors during the above period;
(d) whether the revenue
generation of postal services has been declining every year and the targets for
each coming year are brought down by the Government
(e) if so, the details thereof
along with the corrective steps taken in this regard;
(f) whether there has been an
increase in the revenue deficit of India Post over the past few years,
(g) if so, the details thereof
and the corrective steps taken in this regard?
ANSWER
MINISTER OF STATE FOR
COMMUNICATIONS
(SHRI DEVUSINH CHAUHAN)
(a) The income generated by the
Government from various postal services during each of the last three years and
the current year is given in Annexure.
(b) Yes Sir, India Post is
increasingly earning revenues from non-traditional sectors like e- commerce and
Payments Bank . Parcel business of the Department is consistently rising and in
the last FY, Rs 500 crore was earned through parcel business, which are majorly
e-commerce items. As regards Payments Bank, the revenues of the Bank increased
from Rs 213 crore in 2020-21 to Rs. 461 crore in 2021-22.
(c) The revenue earned by the
Department of Posts from various value added services /non- traditional sectors
during the above period are as under Services
Value added services/ Non-
traditional revenue as a percentage of total revenue
2019-20: 16.47%
2020-21: 15.08%
2021-22: 16.22%
(d) Revenue of Department of
Posts declined only in the year 2020-21 owing to Covid lockdown. Since then the
revenues are consistently on increase.
(e) In order to generate additional revenue, Department regularly reviews its offerings and takes appropriate action including introduction of new products and services to offer value additions to make them more customer and business centric. The Department in tie- up with Government organizations is providing various citizen centric services viz. Aadhaar Enrolment and updation facilities, Post Office Passport Seva Kendra, Passenger Reservation facilities, Digital Life Certificates etc.
(f) Yes Sir,
(g) The details are furnished
below:
Revenue Deficit of Postal
Department Year wise as follows:
2017-18: 12416 Crores
2018-19: 13977 Crores
2019-20: 14813 Crores
2020-21: 17695 Crores
Department is taking various steps, as described at (e) above to increase the revenue of the Department. Additionally, Department is also controlling its expenditure and leveraging technology to decrease the revenue deficit.
