Standardized Training (STP) Program Schedule for Gramin Dak Sevaks (GDS BPM/ GDS ABPM / DakSevak). DOP (Department of Post) brought out online learning portal GDS Dak Karmayogi for newly engaged GDS Induction training.
Download Day wise Training Schedule for GDS in PDF
Topic wise, Module wise, Subject wise GDS Training guide.
STP( Standardized Training Program) for GDS Induction Training Day wise modules are as follows:
Day 1:
Module 1. Introduction and Overview
1. Introduction of trainees
2. Ice Breaking
3. Overview of the Department
- Network, Staff strength, History of IndiaPost
- Vision & Missions of the Department
- Organisational Structure
- Brief of IPO Rules and IPO Act.
4. Break
5. RICT Device Management
-Authentication
-Registration of BPM Devices
-Technical knowledge of devices
Day 2:
Module 2. Postal Services
Introduction to Postal Products & Services
- Mail Services
- Banking Services IPOSB & IPPB)
- Insurance Services
- Retail Services
- Philately
Day 3:
Module 3. Mails Services
IndiaPost Mail Services
A. Booking of articles:
i. Booking of all types of articles,
rules and procedure in DARPAN Device with special focus on:- . Booking Module Overview
RICT Device Login Process
Day Begin
Book Inland Speed Post
lJpdate Redirected Status
Book Registered Letter
Book e Money 0rder
Book Registered Parcel
Book VPMO
Biller Payment
Product Sale
Search and Cancel Transaction
Booking Reports
Despatch of accountable articles in DARPAN Device with special focus on:-
Bagging operation Overview
Close & Dispatch Bag at BO
Receive & Open Bag at AO
Close & Dispatch Bag at AO
Receive & Open Bag at BO
Add Document
Hands on practice
Day 4:
A. Delivery of articles:
i. Important rules regarding Mails handling
ii. Delivery through DARPAN and PMA devices.
Day 5:
Module 4: Financial Services
IndiaPost Financial Services:
A. POSB Schemes at a glance
Day 6:
B. Role of GDS in providing various
P0SB services
- Form filling
- Account opening process
- Entry in journal
- Various POSB operations like
silent account revival, issue of duplicate passbooks etc...
Day 7:
C. Role of GDS in providing various
POSB services in DARPAN device
- Opening ofaccount
- Deposit
- Withdrawal (including hiegh value withdrawal)
- Generating mini statements
- Various reports
CBS Operations to be covered:-
. FG_New_Ac_Opening_1.0 .
FG_Other_Services_1.0 .
FG_Transaction_1.0 .
RICT_JA_Adhar_Feeding_1.1 .
RICT_lA_Cash_Deposit_RD_1.1 .
RICT_JA_Cash_Deposit_SB_1.1 .
RICT_JA_Cash_Withdrawal_SB_L1.1 .
RICT_lA_Daily_Transaction_Report_1..1. .
RICT_JA_High_Value_Withdrawal)..L .
RICT_IA_Mini_Statement_1.1 .
RICT_JA_NewAc_lnquire_1.1 .
RICT_JA_Open_NewAc_RD_1.1 .
RICT_lA_Open_NewAc_TD_1.1 .
RICT IA Open NewAc SB 1.1
Day:08
Module 5 : India Post Payment Bank:
Introduction India Post Payments Bank
A. Overview IPPB
B. Various services of IPPB
C. Account opening process in IPPB
Day:09
D. Various services of IPPB like Deposit/withdrawal,'Converting
Digital account into regular saving
account, change of nominations,
linkage of IPPB to POSA, AePS
transactions, DLC transactions,
Child Aaddhaar enrolment, various
general insurance services.
Day 10:
Module 6: Insurance
Introduction to PLI/RPLI :
A, Various plans of PLI/RPLI schemes at a glance
B. Various after sales services related to PLI/RPLI like survival benefit, maturity claims, death claims etc.
Day 11:
PLI/RPLI transactions in DARPAN device
viz. New Policy indexing, Renewal premium, Service request indexing, generating quotes etc..with special focus on:-
Guidelines
Initial premium
Partial cash and cheque
Renewal premium
Duplicate receipt
Receipt cancellation
New business quote
Quote for surrender value
Quote for loan value
Quote for revival/reinstatement
New business indexing
Service request indexing
Loan
Surrender
Death
Maturity
Commutation
Conversion
Reduced paid up
Survival claim
Revival
View policy details
Status of claim request
Reports
Day 12:
Module 7 : Collaborations & Tie Ups:
CSC [Common Service Centre)
Social Security Schemes :
1. PMSBY
2. PMIIBY
3. APY
Day 13:
Module B : Soft Skills :
Marketing & Sales fCustomer
Graduation System)
Communication Skills
Day 14:
Module 9 : General Troubleshooting
DARPAN device . IPPB Device
AePS Troubleshooting . Any other
Day 15:
Module 10: Evaluation
Assignment/Case Studies /Quiz / Test
