Seeking pension related advice/clarification from Central Pension Accounting Office
1. It has been observed that many PAOs under different Ministries/Departments are seeking advice/clarification on issues related to pension from Central Pension Accounting Office (CPAO) and not from the concerned nodal authorities responsible for formulation of rules/policies relating to pensioners i.e. DP&PW, M/o of Law and Justice, Freedom fighter Division of MHA, etc. This is leading to un necessary delays in obtaining advice/clarification and is ultimately causing hardship to the pensioners.
2. lt is intimated that CPAO is not the authority to interpret the Policies/Rules formulated by various nodal departments relating to pension and other retirement benefits.
3. In view of the above, all Pr. CCAs/CCAs/CAs (with independent charge) of Ministries are requested to direct all Pay & Account Offices (PAOs) under their control to seek advice/clarification on pension related matters from the concerned nodal authority.
4. This issues with the approval of Chief Controller (Pensions)
