1. Refused - Addressee refused to accept the article. Addressee is present but does not take delivery of the article on one pretext or other - Returned to sender/RLO immediately
2. Not Known - Address is located but no such addressee lives there or not known to the locality - Kept in deposit for 7 days and if nobody claims, returned to sender/RLO
3. Left India - Addressee is known not to be in India and has left no instruction at the Post Office as to the redirection of his correspondence - Returned to sender/RLO immediately
4. Left - In all other cases where the addressee has gone away without leaving an instruction disposal of correspondence and reliable information is available about his new address - Kept in deposit for 7 days and if nobody claims, Returned to sender/RLO
5. Insufficient Address - given on the articles is not Address complete - like Name of street, house number, locality etc are not given - Returned to sender/RLO immediately
6. Unclaimed - Intimation was served-but the article was not taken delivery by the addressee within the prescribed time - Returned to sender/RLO immediately
7. Deceased - Addressee has expired - Returned to sender/RLO immediately Postmaster can order delivery to near relative if applied if there is no doubt or cross claim, at his discretion
8. Redirection - Based on the addressee's instruction - Redirected on the same day
9. Intimation - In case of absence of the addressee and door locked - kept in deposit for 7 days
Poste Restante (Clo Postmaster) articles will be kept in deposit for 1 month except for VP articles, and if not claimed, it will be returned to sender /RLO.
