Department of Posts through India Post Payments Bank has launched doorstep service for all pensioners to submit Digital Life Certificate from comfort of their home
Process to avail the facility of doorstep DLC through IPPB: Step - 1
Download Postinfo App from Google Play Store
Step - 2
Go to
Service Request
*Request can also be placed
@ http://ccc.cept.gov.in/covid/request.aspx
Step - 3
Submit > Name > Address > Pin code > Mobile number
Step - 4
Select IPPB Service Type
Jeevan Pramaan ((Digital Life certificate Generation.)
Step - 5
After confirmation of
OTP, the request for
DLC will be forwarded
to nearest post office
based on the Pin code
given by service.
Step - 6
Within 48 hrs, a
Postman /Gramin
Dak Sevak will be
assigned to collect
DLC from home after
seeking convenient
time of pensioner.
Step - 7
Keep Aadhaar
number, PPO number,
details of Pension
Disbursing Agency
handy when
Postman/ Gramin
Dak Sevak is visiting
for DLC service
Step - 8
It may be noted that
charge will be paid to
postman or Gramin
Dak Sevak in cash only,
if successful DLC is
generated
Step - 9
After successful
generation of DLC,
it will automatically be
forwarded to Pension
Disbursing Bank and
pensioner will not be
required to visit bank
Step - 10
Pension Disbursing
Bank will confirm the
acceptance of DLC
through SMS within
T+2 days on the
mobile number linked
with pension account.
Key points to ensure that DLC is successfully
accepted by Pension Disbursing Bank:
1. Pension account shall be linked with Aadhar
number.
2. Check the accuracy of information submitted by
Postman/Gramin DakSevak w.r.t. Bank Account
number and PPO number while generating DLC
No need to step out
for submission of
Life Certificate.
Pensioners may
avail Doorstep
DLC through
IPPB