Advisory to follow CGHS guidelines during treatment of CGHS beneficiaries - reg.
It has come to notice that empaneled HCOs withhold original CGHS card and retain original permission/prescription letter of CGHS beneficiaries for unwanted reason. As per CGHS guidelines, the empaneled HCO shall obtain the self attested copy of prescription letter and CGHS card of the patient & main card holder and can't ask the beneficiary to submit the original prescription letter and CGHS card but to verify the self attested copies from the original prescription/CGHS cards.
You are hereby directed to follow CGHS guidelines in letter & spirit and not to ask CGHS beneficiaries for original prescription/CGHS card. Similar complaint in future will attract strict action against your HCO as per MOA.