Step by Step Debit Card Issue and Activation in finacle
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There are two type of Debit Card which is issued by DOP to saving bank account customer.
👉Instant Card
👉Personalized Card
♻Prerequisites for issue Debit Card in Finacle
Concern PO to check authenticity of KYC document of applicant
Counter PA will check photo and signature of the customer before issuing ATM Card in IES Menu.
Menu Shortcut – CMRC GO
Remove Special Character Name character should be 21.
All Banking Details should be updated.
Submit
Verify From Supervisor
Menu Shortcut – HAALM GO
Change Name with removing of special character
Submit and verify from supervisor.
ATM Card stock register should be maintained
🚩CCMM command is used for issued both ATM card. The process of issued a Insta Card is described below.
👉Insta Debit Card Issuing Process
Menu Shortcut - CCMM
Function - ADD CIF ID -GO
Account No. - SB Account No.
KIT No. -
Primary A/c Flag - Yes
Card Type - Instant
Action - New Card Request
Submit
Verify from supervisor
This work should be done before EOD.
👉Personalized Debit Card Issuing Process
Menu Shortcut - CCMM - GO
Function - AddCIF ID -GO
Account No. -Note - The name of Account holder will be displayed automatically. You can modify the name as customer said in ATM Form.
Card Type - Personalized.
Primary A/c Flag - Yes
Action - New Card Request.
Submit
Verify from supervisor.
This work should be done before EOD
🚩Personalized card-
PIN will be sent to Home SOL and card to depositor’s address as captured in Finacle
When customer comes office.
The following process is done in Finacle
🚩Activation of Personalized Debit Card
CPA Level - Menu Shortcut - CCMM GO
Function - ModifyCIF ID -Card No. -GO
Action - Activation
Submit
Verify from Supervisor in Same command.
This work should be done before EOD.
The card will activate on next day automatically.
