F. No.
CB-25/28/2020-FS - Government of India Ministry of Communications Department of
Posts (FS Division)
Dak Bhawan,
Sansad Mar, New Delhi-110001, Dated: 01.06.2021.
Subject: Clarification regarding
issuance of ATM cards to POSB customers
With reference
to the above mentioned subject, the undersigned would like to intimate that a
number of queries have been received in this office regarding
1. Issuance of ATM cards to illiterate depositors
and the depositors who are old and are unable to sign properly as per the
signature available in PO records.
2. The queues have been examined at this
end and it has been decided by the Competent Authority that if a request from POSA customer, who
illiterate/old and is unable to sign properly as per the signature
available in PO records, is received. The ATM card may be issued to such customers on par with
other customers after properly educating them.
3. This is for your information and
further circulation to all concerned. Any query in this regard may kindly be
sought from this office.
Yours sincerely
(Bishan Singh)
Director (CBS)
Copy to: In Charge, National ATM Unit, Bengaluru for information.
