1. MNOP for Parcels was introduced / started
with effect from
A) 02.12.2010
B) 01.04.2011
C) 01.06.2012
D) 02.12.2013
2. MNOP for First Class Unregistered
Mails & Registered Letter Mail was started from
A) 02.12.2010
B) 15.02.2012
C) 01.06.2012
D) 02.12.2013
3. MNOP for Second Class Unregistered
Mails Started from
A) 02.12.2010
B) 15.02.2012
C) 22.05.2012
D) 02.12.2013
4. The beneficiaries of MNOP project
are:
|
A) |
Common people |
|
|
B) |
Corporate customers of mail
services |
|
|
C) |
Officers of Department of Posts |
|
|
|
D) |
All of these |
5. KPI Full form
|
|
A) |
Key Performance
Indicators |
|
B) |
Keeping Process Information |
|
|
C) |
Key Processing Information |
|
|
D) |
Key Performance Influencer |
6. How Many scans are required for a
domestic NTD speed post article from its journey of booking to delivery?
|
A) |
Eight |
|
|
B) |
Six |
|
|
C) |
Ten |
|
|
|
D) |
Twelve |
7. The benefits to citizens with the
implementation of MNOP project are
|
A) |
Improved Delivery performance
of Speed Post |
|
|
B) |
Faster Customer Complaint
Redressal. |
|
|
C) |
End to End Tracking System |
|
|
|
D) |
All of these |
8. MNOP initiative was conferred Silver
award in the category of “Outstanding Performance in Citizen-Centric Service
Delivery” in the National e-Governance Awards, _________.
|
A) |
2011 |
|
|
B) |
2010 |
|
|
C) |
2012 |
|
|
|
D) |
2013 |
9. Mail Network Optimization Project
(MNOP) is an initiative of Government of India with the objective of
consolidation and optimization of Mail Network of Department of Posts with a
view to improve___________
|
A) |
Services related to Parcels |
|
|
B) |
Services related to retail
services |
|
|
|
C) |
Quality of mail
operations |
|
D) |
Process of mail services |
10. The MNOP project was initiated as
part of an ________ Plan scheme in _______as an effort to restructure and
consolidate the operational network of the Department of Posts.
|
A) |
10th & April 2009 |
|
|
|
B) |
11th & March
2010 |
|
C) |
12th & May 2011 |
|
|
D) |
13th & June 2015 |
11. The Objective of MNOP Project is:
i) To ensure maximum sorting with only
one handling
ii) To ensure higher processing with improved process design
iii) To standardise and improve processes and reduce network complexity
iv) To improve Indian posts appearance to make it trust worthy and reliable for
customers
|
A) |
i & ii are correct |
|
|
B) |
ii & iii are correct |
|
|
C) |
ii,iii & iv are correct |
|
|
|
D) |
All i,ii,iii & iv are correct |
12. How many KPI’s were initially created to ensure transparency in MNOP?
|
A) |
10 |
|
|
B) |
12 |
|
|
C) |
14 |
|
|
|
D) |
18 |
13. What was the Approximate cost took
for implementing MNOP ?
|
A) |
Rs. 803.58 Crores |
|
|
|
B) |
Rs. 703.58 Crores |
|
C) |
Rs. 903.58 Crores |
|
|
D) |
Rs. 603.58 Crores |
14. Number of sorting hubs were 315,
after implementing MNOP it brought down to ________& how many sorting hubs
are there as on 2019 year end in the Department.
|
A) |
85 & 90 |
|
|
B) |
88 & 91 |
|
|
|
C) |
89 & 91 |
|
D) |
90 & 92 |
15. Which one of the following is not a
Scan Compliance Report?
|
A) |
Scan compliance in the entire
network |
|
|
B) |
Analysis per leg of transit
within city |
|
|
C) |
Analysis per leg of transit
across city |
|
|
|
D) |
Transit analysis across city |
16. The MNOP measures the following
KPIs?
i) Transit Analysis
ii) Scan Compliance
iii) Delivery Status Compliance
iv) Use of pin code on all articles
v) Use of correct bag Labels
|
A) |
All of these |
|
|
B) |
Only i,ii&iii |
|
|
|
C) |
Only
i,ii,iii&iv |
|
D) |
Only i,ii,iii&v |
17. How many scans are required for a
domestic TD Speed post article from its journey of booking to delivery?
|
A) |
Two |
|
|
B) |
Four |
|
|
|
C) |
Eight |
|
D) |
Six |
18. What are the components of the
MNOP?
i) Speed Post
ii) International Mail
iii) First Class Mail
iv) Second Class Mail
|
A) |
I & II Only |
|
|
B) |
I,II & III Only |
|
|
|
C) |
All I,II,III
& IV |
|
D) |
I,II & IV Only |
|
|
|
|
|
|
SLNO |
Mail Item |
Number of NSHs/L1/PH/EPH |
Number of ICHs/L2/ PH/EPH |
|
1.
|
Speed Post |
91 NSHs |
150 ICHs |
|
2.
|
First Class &
Registered Mail |
89 L1 |
244-L2 |
|
3.
|
Second Class |
86 L2 |
241- L2 |
|
4.
|
Parcel: 190 PHs |
57 L1-PH |
133 L2-PH |
